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Our friendly team are committed to helping all clients irrespective of their circumstances, background or condition.

We look forward to helping you!

Best regards, Julie & Marc

PROHEALTH PHYSIO & FITNESS Owners

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OUR FAQs
Contact Us

Contact Us

Phone

(02) 8317 7770

Book Appointment

Online

email

help@prohealthphysio.com.au

Fax

(02) 8317 7779

Clinic Address

92A Longueville Road, Lane Cove

Send Enquiry

Quick Info

What is Physiotherapy?

Physiotherapy is the treatment of injury, conditions, disease and disorders through physical methods — such as exercise, massage, manipulation and other types treatments — over the medication and surgery.

What is Exercise Physiology (EP)?

Accredited Exercise Physiologists (AEP) specialise in clinical exercise interventions for people with a broad range of health issues. People with risks of developing, or have existing, medical conditions and injuries.

EP interventions aims to prevent or manage acute, sub-acute or chronic disease or injury and assist in restoring an individual’s optimal physical function, health or wellness.

EP specialise in prescribing exercise-based programs including providing:

  • health and physical activity education
  • advice and support
  • lifestyle modification with a strong focus on achieving behavioural change
Introducing PROHEALTH

PROHEALTH PHYSIO & FITNESS is local privately owned modern multidisciplinary clinic based in the heart of Lane Cove.

At PROHEALTH PHYSIO & FITNESS our team take pride in applying the latest scientific evidence and evidence-based treatments to ensure you are receiving the most comprehensive care possible, getting you back to doing what you love.

Our physiotherapists and Exercise Physiologists (EP) proudly provide personalised services for clients from Lane Cove, Artarmon, Riverview, Longueville, Chatswood, St Leonards, Ryde, North Shore and other Sydney residents.

Why is PROHEALTH proudly different?

At PROHEALTH PHYSIO & FITNESS we are proudly different!

We take absolute pride in treating each client for their specific need or circumstances & not an expected repeat number of physio consultations or EP sessions.

Experience our difference! Book online or call our friendly team on (02) 8317-7770

General

What makes PROHEALTH PHYSIO & FITNESS different?

At PROHEALTH PHYSIO & FITNESS we are proudly different!

We take absolute pride in treating to each client for their specific need or circumstances & not an expected repeat number of physio consultations or EP sessions.

Experience our difference! Book online or call our friendly team on (02) 8317-7770

Need help or have a question?

Call our friendly team on (02) 8317-7770.

How can I book a physio or exercise physiologist (EP)?

You don't need a doctor's referral to see a physiotherapist or exercise physiologist (EP).

To book a physio consultation or an EP Session you can:

Please note: for walk-in appointments we will do our best to fit you in per availability of our physios or EP's

Need help or have a question?

Call our friendly team on (02) 8317-7770.

What to expect on your first visit?

At the initial consultation, our physio will ask you various questions regarding items like your medical history, current/past physical injuries, medications, aggravating activities, your injury/pain/condition, and related matters.

You will then be assessed using an array of special tests and movements to determine your likely diagnosis.

Following the assessment, a tailored and individualised physiotherapy treatment plan will be discussed and followed through targeting the recovery of the injured body part. This may also include an exercise program if it is applicable to your condition.

Your physio will discuss if ongoing treatment is required, and the number of likely consultations needed to get you back to your pre-injury level of function.

In your first Exercise Physiology (EP) session, your EP will review your personal circumstances, medical history and health goals before conducting an initial assessment and

We proudly treat each client to their individual needs and circumstances. We DO NOT treat to a specific number of repeat physio consultations or EP sessions.

Need help or have a question?

Call our friendly team on (02) 8317-7770.

What should I wear to my appointment?

Our team will always respect your privacy &

For our physio clients - depending on the location of your pain or injury or nature of condition, given COVID we suggest you either wear or bring comfortable clothes like active wear, shorts or t-shirt.

In non-COVID impacted times, we have gowns or towels for draping yet under current health guidelines & for your safety we do not currently offer these itesm.

For our EP clients - please bring or wear exercise appropriate clothing, shoes & a towel.

Need help or have a question?

Call our friendly team on (02) 8317-7770.

What private health insurance do you accept?

We are a regsitered provider for accept all major and heaps of small botique health insurers.

A full list our health funds and health insurance providers are available on Hicaps Participating Health Funds & Health Insurance Brands website.

Need help or have a question?

Call our friendly team on (02) 8317-7770.

How much do I get back from my health fund?

The rebate you may receive from your health fund will depend on which health insurance policy you have and also your specific level of cover.

When in our clinic, our friendly team can quickly do a Hicaps quote to identify the rebate you would receive for a physio or exercise physiology service.

You can also contact your health insurer to obtain further information on your level of cover.

Need help or have a question?

Call our friendly team on (02) 8317-7770.

What payment methods do you accept?

For the safety of our clients and staff, we prefer electronic rather than cash payments.

We happily accept:

  • Visa, Mastercard and Amex credit card payments without no surcharge
  • Tap & go or swipe EFT over the counter payments from bank accounts
  • Hicaps instant health insurance claims

We also happily arrange payments on behalf of our clients for:

  • Workers compensation
  • CTP
  • DVA
  • NDIS
  • Sports insurance
  • Travel insurance
  • Medicare

Please note we are unfortunately unable to accept cheque payments.

Need help or have a question?

Call our friendly team on (02) 8317-7770.

Is there free parking available?

If you are unfamiliar Lane Cove, there is many council & free parking options located very close to PROHEALTH PHYSIO & FITNESS.

The surrounding streets, car park lots and the local council parking situated on Little St (opposite the pool), Birdwood Lane (The Canopy) and Longueville Road.

For parking options, please click google here.

Need help or have a question?

Call our friendly team on (02) 8317-7770.

Do you process on the spot refunds?

Our friendly team can process on the spot claims for private health insurance via Hicaps, Medicare (CDM), as well as workers compensation, CTP & DVA payments.

For Sports Insurance claims, we will happily provide you with assistance to make your claim with you paying us directly & then the insurance company will reimburse you for approved claims.

Need help or have a question?

Call our friendly team on (02) 8317-7770.

How many visits will I need?

We proudly treat to each client's specific needs & circumstances rather than an expected repeat number of physio consultations or EP Sessions.

The number of physio consultations or EP sessions will vary depending your individual circumstances, treatment/exercise plan or health goals.

During your initial assessment, your physiotherapist or exercise physiologist will discuss their recommended approach with you.

Need help or have a question?

Call our friendly team on (02) 8317-7770.

Gap free Medicare bulk billing for CDM/EPC plans?

At PROHEALTH PHYSIO & FITNESS, we proudly offer Medicare bulk billing options for Chronic Disease Management (CDM) or previously known as Enhanced Primary Care (EPC) clients.

This means at non-peak times, PROHEALTH PHYSIO & FITNESS is one of the only physio or EP practices that provide you with no out of pocket expense!

Gap-free CDM consultations are 20 minutes.

For a small gap payment you can book an appointment at peak time or have a full length consultation / session.

Remember you will need your Doctor’s CDM Plan referral for your initial physio or EP consultation.

Need help or have a question?

Call our friendly team on (02) 8317-7770.

Physiotherapy

When should I see a physiotherapist?

It is highly recommended that if you feel any symptoms that affect your ability to continue participating in your home, work or sporting and leisure activities to the same level, you see a physiotherapist as early intervention is key to success recovery.

Symptoms leading to you wanting to see a physiotherapist may include:

  • pain
  • tightness
  • decreased balance and stability
  • muscle fatigue
  • cramping
  • pins and needles
  • numbness
  • headaches
  • swelling

Need help or have a question?

Call our friendly team on (02) 8317-7770.

How do I book to see a physiotherapist?

You don't always need a doctor's referral to see a physiotherapist.

To book a physio consultation or an EP Session you can:

Please note: for walk-in appointments we will do our best to fit you in per availability of our physios or EP's

Need help or have a question?

Call our friendly team on (02) 8317-7770.

How soon can I see a physio when I phone in?

If you urgently need a see a physiotherapist, please call us on (02) 8317-7770.

Our clinic is often busy at peak times. You can book online, call or email our friendly team to arrange an appointment at the earliest date and time that suits you.

We accept walk-in & short notice appointments when available.

Need help or have a question?

Call our friendly team on (02) 8317-7770.

How long is a physio consultation?

We happily tailor our physio consultations to suit the needs and circumstances of our clients.

  • Our standard Initial and follow-up physio consultations are 30 minutes to help you easily fit them in to your busy day
  • 45 or 60 minute consultations are also available and subject to your specific needs and circumstances
  • Consultations duration can also depend on your diagnosis, the severity of your impairments, your past medical history, exercise needs and other factors

Need help or have a question?

Call our friendly team on (02) 8317-7770.

How many visits will I need?

We proudly treat to each client's specific needs & circumstances rather than an expected repeat number of physio consultations or EP Sessions.

The number of physio consultations or EP sessions will vary depending your individual circumstances, treatment/exercise plan or health goals.

During your initial assessment, your physiotherapist or exercise physiologist will discuss their recommended approach with you.

Need help or have a question?

Call our friendly team on (02) 8317-7770.

Exercise Physiology (EP)

How do I book to see an Exercise Physiologist (EP)?

You don't always need a doctor's referral to see a exercise physiologist (EP).

To book a EP Session you can:

Please note: for walk-in appointments we will do our best to fit you in per availability of our EP's

Need help or have a question?

Call our friendly team on (02) 8317-7770.

How long is an EP session?

We happily tailor our EP sessions to suit the needs and circumstances of our clients.

  • Our standard Initial EP session is 45 minutes
  • Follow-up EP consultations are 30 minutes to help you easily fit them in to your busy day
  • 45 or 60 minute consultations are also available and subject to your specific needs and circumstances
  • Consultations duration can also depend on your circumstances, exercise needs, goals and other factors.

Need help or have a question?

Call our friendly team on (02) 8317-7770.

What to expect on your first visit?

At the initial consultation, our physio will ask you various questions regarding items like your medical history, current/past physical injuries, medications, aggravating activities, your injury/pain/condition, and related matters.

You will then be assessed using an array of special tests and movements to determine your likely diagnosis.

Following the assessment, a tailored and individualised physiotherapy treatment plan will be discussed and followed through targeting the recovery of the injured body part. This may also include an exercise program if it is applicable to your condition.

Your physio will discuss if ongoing treatment is required, and the number of likely consultations needed to get you back to your pre-injury level of function.

In your first Exercise Physiology (EP) session, your EP will review your personal circumstances, medical history and health goals before conducting an initial assessment and

We proudly treat each client to their individual needs and circumstances. We DO NOT treat to a specific number of repeat physio consultations or EP sessions.

Need help or have a question?

Call our friendly team on (02) 8317-7770.

What should I wear to my appointment?

Our team will always respect your privacy.

For our EP clients - please bring or wear exercise appropriate clothing, shoes & a towel. As you are likely to be exercising it is recommended you also bring a drink 🙂

Need help or have a question?

Call our friendly team on (02) 8317-7770.

How many visits will I need?

We proudly treat to each client's specific needs & circumstances rather than an expected repeat number of EP Sessions.

The number of EP sessions will vary depending your individual circumstances, treatment/exercise plan or health goals.

During your initial assessment, your exercise physiologist will discuss their recommended approach with you.

Need help or have a question?

Call our friendly team on (02) 8317-7770.

Lane Cove Clinic

Our clinic is conveniently located at 92A Longueville Road, Lane Cove

PROHEALTH PHYSIO & FITNESS

92A Longueville Road Lane Cove NSW 2066

Click for google directions!

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